Sales & Business Onboarding Officer
Help businesses digitize their bookings, calendars, and customer reservations with Resarv. Be the bridge between service businesses and digital transformation.
π Why Join Resarv? (Our Culture & Growth Pillars)
At Resarv, we build platforms that power modern operations, health & fitness ecosystems, and financial enterprise. When you join our sales team, you receive:
- π Make an Impact: Drive digital adoption for local service providers, helping small businesses and enterprises scale.
- π Grow With Us: Be part of an innovative multi-product software company with ambitious regional growth.
- π€ Build Relationships: Network and collaborate with diverse business owners, founders, and industry professionals.
- π Be Rewarded: Enjoy a supportive, high-energy environment with target-driven performance rewards.
π― About the Role
As a Sales & Business Onboarding Officer, you will identify, pitch, and onboard service providers (βAnchorsβ) onto the Resarv Booking Platform and R-Fit Fitness Ecosystem, helping merchants automate customer reservations, eliminate no-shows, and expand revenue.
π’ Target Sectors
- π₯ Healthcare & Wellness Clinics
- ποΈ Fitness & Gym Centers
- π Beauty & Personal Care Salons
- πΌ Professional Services
- π¨ Events & Creative Services
- ποΈ Meeting & Event Spaces
π Key Responsibilities
- Lead Generation: Identify and prospect qualified service providers across key target sectors in Nairobi and beyond.
- Product Demonstrations: Deliver high-converting sales pitches and live product demonstrations of the Resarv platform.
- Customer Acquisition: Negotiate and convert prospective service merchants into active platform partners.
- Merchant Onboarding: Guide new partners through account setup, service profile creation, calendar configuration, and go-live training.
- Relationship Management: Build long-term partnerships and offer after-sales support to drive merchant retention.
- Performance Tracking: Track key activity metrics and submit weekly pipeline reports to sales leadership.
π Ideal Candidate Profile
- Education: Diploma or Bachelorβs Degree in Business, Marketing, Sales, Communications, or a related discipline.
- Experience: Minimum 1 year of hands-on sales, account executive, or onboarding experience in software/services.
- Skills: Outstanding communication, consultative sales presentation, and relationship-management skills.
- Mindset: Self-motivated, target-driven, resilient, and thriving in an autonomous work setting.
π© How to Apply
Ready to make an impact and accelerate your sales career? Click Apply for Position above or below to submit your application, background details, and resume via our online applicant portal.